RN Case Managers help families to achieve their goals. The RN case managers are skilled in helping families achieve the family’s goals for their children. They help by calling the family prior to well child visits to learn how your child is growing and their needs. They check in with families periodically to find out about any new needs or concerns. They create care plans for families that include goals and plans to achieve those goals in collaboration with providers. They provide coordination with specialty providers, insurance companies, schools and other community agencies. They also are helpful with equipment needs and other resources. They are a family’s touch point in the practice for day to day needs.