Schedule for Independence Day Holiday

This year Independence Day (July 4th) falls on a Saturday, which makes things a bit peculiar at our office and at others. The holiday will be 'officially' observed on Friday, 7/3/15, and many of you will have a three-day weekend for the holiday.

Our office will essentially be on holiday schedule for both 7/3 and 7/4. There will be basic clinical staff here both days to provide patient care. Our Billing, Case Management, Referrals, and Medical Records departments will be closed on 7/3 and will be back to serve you on 7/6. For both days, we encourage you to call early if you think your child needs to be seen for an urgent appointment as we will be closing early both on 7/3 and 7/4 to allow our staff to spend some time with their families.

Provider Changes

This summer we will be saying goodbye to Sherry Sweeney, PNP. Sherry has worked with us since 2011. She and her family are relocating to the Portland area. Her last day will be August 14th.

If your child has Sherry listed as PCP you should be receiving a letter about this soon. Your child will need a new PCP. We'll be happy to pick a new provider for your child from our list of open providers. Currently Dr. Mark Helm, Dr. Monika Seidlarz, and our other PAs and NP are taking new patients; if you have a preference let us know.

We know that Sherry's patients will miss her and so will we!

Announcement Regarding New Patients

We are currently staffed well enough to be able to open up our practice to a limited monthly amount of new pediatric patients of all insurance types, including OHP/WVCH. Please call and talk to our billing office if you would like to bring your children to us.

As always, we are NOT able to accept patients on Kaiser-Permanente plans or on CareOregon. We do accept WVCH and most commercial plans such as Providence, BC/BS, MODA, HealthNet, Aetna, and a number of others.

Doctor’s Office, Urgent Care Clinic, or Emergency Room?

Where you go for your care matters

For most medical problems, you should go to your regular health care provider first. You get the best care because they know you and your medical history. 

Doctor’s Office

The best place to get care is a doctor’s office for common illnesses, management of chronic illnesses, minor injuries, and routine health exams. Your doctor can also help you manage your health over time. Your records are available and you get care from a pediatric specialist.

You should make an appointment with your doctor’s office for:

  • Common illnesses such as colds, flu, ear aches, sore throats, migraines, fever or rashes
  • Minor injuries such as sprains, back pain, minor cuts and burns, minor broken bones, or minor eye injuries
  • Regular physicals, prescription refills, vaccinations, and screenings
  • A health problem where you need advice
  • Chronic illness that has worsened or needs checking up on

Usually open during regular business hours as well as evenings and weekends.

Urgent Care Clinics

When your doctor's office is not available, urgent care clinics provide attention for non-life threatening medical problems or problems that could become worse if you wait.

Urgent care clinics provide walk-in appointments and are often open seven days a week with extended hours. 

When your regular doctor or health care provider is not available, you should go to an urgent care clinic for:

  • Common illnesses such as colds, the flu, ear aches, sore throats, migraines, fever, rashes
  • Minor injuries such as sprains, back pain, minor cuts and burns, minor broken bones, or minor eye injuries

Usually open extended hours into the evening and on weekends. Some urgent care clinics are open 24 hours a day, seven days a week.

Hospital Emergency Rooms

You should use a hospital emergency room for very serious or life threatening problems. Hospital emergency rooms are not the place to go for common illnesses or minor injuries.

If you are experiencing any of the following symptoms, don’t wait! Call 911 or get to your nearest hospital emergency room.

  • Severe abdominal pain 
  • Coughing or vomiting blood
  • Severe burns
  • Deep cuts or bleeding that won’t stop
  • Sudden blurred vision
  • Difficulty breathing or shortness of breath
  • Sudden dizziness, weakness, or loss of coordination or balance 
  • Numbness in the face, arm, or leg 
  • Sudden, severe headache (not a migraine)
  • New Seizures
  • High fevers
  • Any other condition you believe is life threatening

Open 24 hours a day, 7 days a week, 365 days a year.

No matter where you go for care, be sure to bring a list of the current medications you are taking.

When illness, accidents, and injuries happen, where should you go for care? 

If you’re unsure where to go for help, call your doctor or a health help line 24 hours a day.